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Customer Service

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Find our Frequently asked Questions, Returns and Delivery information here or contact us with your query.

For all customer service and product queries
please email customercare@balanceme.co.uk
or call +44 (0)20 7593 1070

9:00-5:30 (Monday - Friday) We aim to get back to you within 48 hours, excluding weekends and public holidays.

Balance Me will be closed from 2pm on Friday 24th December 2018 until 9am on Wednesday 2nd January 2019.  We aim to get back to any queries submitted during this period as soon as possible.

For all stockist and new account queries
please contact info@balanceme.co.uk
or call +44 (0)20 7593 1070

For Public Relations enquiries
please contact press@balanceme.co.uk
or call +44 (0)20 7593 1070


Our address

Balance Me
1 Playhouse Court
64 Southwark Bridge Road
London SE1 0AS

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